FAQ
How will I receive my eBook?
After your purchase is complete, you'll receive an email with a download link. You can also download your purchase directly from the order confirmation page.
When will I get my download?
Digital products are typically available immediately after your payment has been successfully processed.
I didn't receive my download email.
Please check your spam, junk, or promotions folder first. If you still can't find it, contact us at info@heartyfix.com, and we'll be happy to help.
What file format are your eBooks?
Most of our eBooks are delivered as PDF files, which can be viewed on phones, tablets, laptops, and desktop computers.
Can I read my eBook on my phone?
Yes! Our PDF eBooks are compatible with most smartphones, tablets, and computers.
Can I get a refund?
Because our products are digital downloads, all sales are final. However, if you experience any technical issues accessing your purchase, please contact us and we'll gladly assist you.
Can I share my purchase with others?
No. Your purchase is licensed for personal use only and may not be copied, shared, distributed, or resold.
Are your eBooks professional medical or psychological advice?
No. Our eBooks are intended for educational and informational purposes only and should not replace advice from licensed medical, legal, or mental health professionals.
Is my payment secure?
Yes. All payments are securely processed through Shopify's trusted payment system and supported payment providers.
How can I contact customer support?
You can reach us anytime at:
Email: info@heartyfix.com
We typically respond within 24–48 business hours.